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Tips To Avoid Warranty Issues


Read your warranty.  Often bundled with your owner’s manual, the warranty gives a general description and specific details about your coverage.  If you have misplaced your owner’s manual, look for it online.  There should be an Owners section on the manufacturer’s website.


Be aware of your warranty period.  If problems arise that are covered under the warranty, get them checked out before the warranty expires.  Service your car at regular intervals.  This is a good idea in any case, but for the sake of keeping your warranty intact, follow the manufacturer’s recommended service schedule.  Details are in your owner’s manual.


Keep all service records and receipts.   This includes oil changes, tire rotations, belt replacement, new brake pads and inspections.  Create a file to keep track of repairs; it will come in handy if you have to use your warranty.  If you ever have a warranty claim and it appears that you did not maintain your vehicle, your claim could be denied. The point-of-sale system used at all Oil Changers locations keeps detailed records of all services performed on your vehicle and are easily printable on demand.


Complain.  If you think a dealer’s service advisor denied your warranty claim unfairly, ask to speak with a supervisor.  If you still aren’t satisfied, contact the manufacturer or go to another dealer.


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